Immigration Service

VOA (VISA on ARRIVAL)

  • Validity: 30 days. Can be extended for another 30 days without the need of leaving the country

The visa on arrival is for those foreigners who want to make a short visit to Indonesia. It is valid for 30 days but can be extended for another 30 days (without the need to leave the country), hence you can visit Indonesia for a total of 60 days. The visa on arrival and visa-free entry facility overlap in terms of purpose of the visit (see below). Therefore, the main difference between both is that a visa on arrival can be extended once by 30 days.

Like the visa-free entry facility those who obtain a visa on arrival have the purpose to visit Indonesia for tourism, family visits, social purposes, arts & culture, government duties, to give speeches and visit seminars, join international exhibitions, attend a meeting held by head office or Representative office in Indonesia, or when in transit to another country. It cannot be used to take up employment in Indonesia. This would be an abuse of the visa on arrival (which is regarded a serious offense).

A VOA extension of 30 days is allowed upon payment of an additional fee, please note that the application for extension must be made prior to expiry of your visa.

  • Algeria
  • Andorra
  • Argentina
  • Armenia
  • Australia
  • Austria
  • Bahrain
  • Belarus
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • China
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Fiji
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • India
  • Ireland
  • Italy
  • Japan
  • Kuwait
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Maldives
  • Malta
  • Mexico
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Panama
  • Poland
  • Portugal
  • Papua New Guinea
  • Qatar
  • Romania
  • Russia
  • Saudi Arabia
  • Seychelles
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Suriname
  • Sweden
  • Switzerland
  • Taiwan
  • Timor-Leste
  • Tunisia
  • Turkey
  • United Arab Emirates
  • United Kingdom
  • United States

The Visa-On-Arrival can be obtained through the Immigration Clearance Points as follow:

Airport

Banda Aceh, Medan, Pekanbaru, Padang, Batam, Palembang, Jakarta – Bandar Udara Internasional Soekarno-Hatta, Jakarta – Bandar Udara Halim Perdanakusuma , Surabaya, Yogyakarta, Surakarta/Solo,  Bandung, Semarang, Denpasar, Mataram, Kupang, Makassar, Manado, Balikpapan, Pontianak.

Harbor

Batam – Sekupang, Citra Tritunas (Harbour Bay), Nongsa, Marina (Teluk Senimba), Batam Center

Tanjung Uban (Bintan) – Bandar Bintan Telani (Lagoi), Bandar Seri Udana (Lagoi)

Tanjungpinang – Sri Bintan Pura, Karimun – Tanjung Balai Karimun, Medan – Belawan, Sibolga – Sibolga, Dumai – Yos Sudarso, Padang – Teluk Bayur, Jakarta – Tanjung Priok, Semarang – Tanjung Mas

Badung – Benoa, Karangasem – Padangbai, Bitung – Bitung, Makassar – Soekarno-Hatta

Pare-Pare – Pare-Pare, Maumere – Maumere, Kupang – Tenau, Jayapura – Jayapura

Land crossing

Entikong, Kalimantan Barat – Perlintasan Perbatasan Entikong

  • REQUIREMENTS:
  • Original Passport minimum validity 12 months
  • COST:
  • USD $35 (for the initial 30 days)
  • VOA Extension fee: IDR 850.000 (if you decide to extend)

Social Culture Visa (Single Entry)

  • Validity: 60 days
  • Extensions: Can be extended up to 4 times

Social Cultural Visa is issued to travellers who intend to visit Indonesia for: Lecture, short Internship program, Short Courses, Arts, Meetings, Volunteer Program, Sport Activities, visiting family and other related Social activities.

Social Cultural Visa (Single Entry) will allow you a maximum stay of 60 (sixty) days for each visit. This type of visa can be extended at the Indonesian Immigration Office up to 4 (four) times, with each extension for a maximum of 30 (thirty) days each time.

If you are travelling for less than 30 days, you may be eligible for a Free Visit Entry Stamp. If you have a travel document, or have a passport from select countries, you will need to apply for a Calling Visa (Telex).

Unless you choose to apply for a visa through Indonesia Embassy in Singapore then you can use an agent where the documents you need are only sponsorship letters and do not need to apply for a Calling Visa (Telex).

Once issued, a Visa must be used within 90 (ninety) days from the Date of Issuance.

Single Entry Visa means that you are allowed to enter Indonesia one time before the visa expiration date. The Embassy of the Republic of Indonesia may issue a Single Entry Visa for up to 60 days stay.

  • PROCESS:
  • Please info us if you want us to assists/help you to do the extension visa at least come/call us the date you arrive in Bali or at least come bring your original passport 2 weeks before your visa (60days free entry) valid.
  • We can provide the service to collect the Application Letter of Social Culture Visa for the Embassy.
  • Might be you need to make an appointment online by Embassy website. Good to know that each Embassy have different rules, different price of visa. Please pay attention about the Public Holiday in Embassy because it will be closed.
  • Since you arrive in Indonesia with Social Culture Visa, the Immigration will counting the day you arrive as the 1st day.
  • You should be arrive in Bali (if the sponsor and where you will arrange the extensions is in Bali) after pick up your visa in embassy. Other wise you have to pay other IDR 500.000 for Immigration Mutation
  • REQUIREMENTS:
  • Original Passport minimum validity 12 months
  • ID copy of your sponsor (if the sponsor is not from us)
  • If you decide us Consultants to be your sponsor, we only need copy passport from you.
  • COST:
  • Collect the application and sponsor letter : IDR 500.000
  • 1st and 2nd extension : IDR 850.000 / extension
  • 3rd and 4th extension : IDR 900.000 / extension
  • If you have to change the sponsor : IDR 500.000
  • Express services IDR 700.000
  • Extra:
  • Approval for Social Culture /Telex in Jakarta: IDR 2.500.000
  • Agent cost if you apply from Indonesia Embassy in Singapore SGD $ 190 (Payment and appointment including the responsibility directly with the agent in Singapore)
  • If you are planning to travel for the following purposes, you will need to request a Limited Stay Visa and make sure the company or the institution has completed documents:
  • Internship Program for more than 60 (sixty) days with an Indonesian State University or United Nation Program and other institutiontitution has completed documents.
  • Education Institute for more than 4 months
  • Volunteer program for more 60 (sixty) days

Multiple Business Visa

  • Validity: 1 year
  • Usage: Several entries per year into Indonesia with no more than 60 days per visit

Arranging visa to bali for every single business trip can be expensive and time-consuming. If commercial activities in Bali require your or company’s representative presence on a regular basis, then it might be wise to opt for Multiple Entry Business Visa in Bali rather than any other type of visa

The importance of your presence

Every entrepreneur who carries out their activities in Southeast Asia recognizes the importance of close relationship with local partners. Speaking about Indonesia and Bali especially, it cannot be truer anywhere else than here. After establishing a business in Bali, you might want to build a strong awareness of your brand. Not only within the prospective clients, but you will also want to build awareness among suppliers and partners.

Multiple Business Visa is valid if presented within 90 days from the date of issuance. It can be used for several entries into Indonesia with no more than 60 days per visit. A multiple entry business visa only valid for the total length of one year. In addition, you can use this visa for establishing new business relationships, negotiations, attending seminars or conferences, and other business-related activities that do not involve actual employment.

Zando can facilitate and speed up the whole procedure by becoming your sponsor in Bali and handling all the documents mentioned above on your behalf.

  • PROCESS:
  • Since you arrange the Multiple Business Visa, Zando, or a sponsor company of your choice, will apply for your visa in Bali. Once the immigration accepts your application, Indonesian embassy or consulate abroad will receive a telex (calling Visa); the previously mentioned documents should be handed in. After collecting your passport, you are entitled to visit Indonesia repeatedly for the next 12 months.
  • Normal process in Indonesian its will be take more and less 2 weeks to get the Telex or Calling Visa. After that you can pick up the Multiple Business Visa in any country as long they have Indonesian Embassy.
  • In any country there will be some administration fee they will charge in Indonesian Embassy. We don’t know the exactly price, probably in different country, different charge of Administration Fee
  • REQUIREMENTS:
  • Documents of Company’s Business License
  • The passport must have at least 2 blank pages left for the use of visa sticker and stamps.
  • For the multiple business visa , passport must be valid for at least 18 months after the date of entry
  • 2 Photograph (any background color, passport size photo)
  • TRAVEL PLAN FOR 1 YEAR to enter Indonesia (at least for every 60 days)
  • FLIGHT TICKET FOR 1 YEAR (just a reservation ticket) Ticket to Bali (or elsewhere in Indonesia) with the booked date of departure within 60 days after arrival
  • If you decided Zando Consultants to be your sponsor, we only need copy passport and flight ticket for 1 year (just a reservation ticket) from you.

What to bear in mind when applying for multiple entry business visa in bali

This type of visa does not allow any kind of work or activities for remuneration

Despite its total validity of one year, the holder has to leave the country the latest after 60 consecutive days of his or her stay in Indonesia

  • COST:
  • Multiple Business Visa : IDR 3.500.000/year
  • Sponsorship from Zando : IDR 1.500.000/year
  • Extra:
  • Agent cost if you apply from Indonesia Embassy in Singapore SGD $ 280 (Payment and appointment including the responsibility directly with the agent in Singapore)

Working KITAS

  • Validity: 5 years (every year you need to do the yearly extension)

Working Kitas is for Foreigners who plan to work and earn money in Indonesia or obtain income in Indonesia have to apply for a work permit prior to their arrival. This is a bureaucratic procedure that involves the Ministry of Manpower as well as several immigration offices. Should be sponsoring by company (PT at least in Medium Size or PMA).

Having a temporary stay permit (KITAS), also known as a working visa or working KITAS, is one of the necessities when working in Indonesia. On the contrary to a spouse-sponsored KITAS or a retirement KITAS, a work KITAS must be sponsored by an Indonesian company (an individual sponsorship is not allowed).

The length of each working KITAS is based on job positions commonly ranging from six to 12 months, and it goes hand in hand with a Multiple Exit Re-Entry Permit (MERP).

The KITAS is valid 5 years, but every year you need to do the yearly extension. No need to go out of this country to arrange yearly extension. We will arrange it to Immigration Office after the payment.

Zando is able to assist you during the preparation and the application process for both work permit and work visa.

  • PROCESS:
  • Since the day we start to apply, it’s will be take minimum 8-12 weeks to arrange the Telex or Calling Visa. After that you can pick up the Working visa in Indonesia Embassy in which country you want to pick up. The pick up point you should tell to us when you start to apply it.
  • The process time could be more than 12 weeks if there is some system trouble in Labour Government Department or in Jakarta Immigration.
  • Please pay attention about the expiry date of your visa during your Kitas application
  • After you pick up the Working visa and arrive again in Bali, please in the next day bring the original passport with the visa inside to our office for the next step to arrange the Kitas card, and multiple re-entry exit permit in Immigration office Bali. Its take approximately 6 weeks. You need to wait for the schedule to take a picture and finger prints in Immigration Office.
  • You should be arrive in Bali (if the company you work is in Bali) after pick up your working visa in embassy. Otherwise you have to pay other IDR 500.000 for Immigration Mutation (Immigration stamp).
  • As a KITAS holder, anytime you need to go in/out Indonesia, you need to have permission from Immigration. The explanation will be appear in the PRICE Columns (MERP/ Multiple Re-entry Permit).
  • REQUIREMENTS:
  • The documents of Business License (PT or PMA)
  • Mandatory Manpower Report online (Wajib Lapor Tenaga Kerja Online)
  • Copy ID of the Director
  • 10 pieces of Letter Head of the PT or PMA
  • Stamp of the PT or PMA
  • Photograph 3x4 with red background = 7 pcs
  • Photograph 4x6 with white/light grey background = 2 pcs
  • Photograph 4x6 with red background = 2 pcs
  • Copy of passport minimum validity 13 months
  • Copy policy of your Personal Insurance
  • Copy color of Graduation Certificate from university
  • CV ( Curriculum Vitae )
  • Work Experiences
  • COST:
  • Working Visa + MERP + Indonessian Embassy Fee : IDR 18.500.000
  • Exit Permit Only (EPO)d : IDR 1.000.000 ( for cancellation of the KITAS )
  • DPKK Tax ( If not an Investor ) : USD 1200
  • Do the payment in advance
  • Extra:
  • Express Service for Kitas card Arrangement in Immigration Office : IDR 3.000.000 ( for 2 weeks done)
  • OTHER CONDITIONS:
  • Yearly extension should be arranged minimum 2 months before expiry date of the KITAS
  • One (1) Foreigner Employee / Ten (10) Local Employee in the company (The Local Employees have active ID card and BPJS Registered (Ketenagakerjaan and Kesehatan) Under the responsibility by Company Name.
  • PT must be have Minimum Capital Rp 1.000.000.000,- / One (1) Foreigner Employee
  • PMA must be have Minimum Capital Rp 10.000.000.000
  • Agent cost if you apply from Indonesia Embassy in Singapore SGD $ 120 (Payment and appointment including the responsibility directly with the agent in Singapore)
  • For the EXTENSION the Kitas Holder have to register by SKTT (Surat Keterangan Tempat Tinggal) from the Civil Department following their Kitas validity

Ext Working KITAS and Permit (Index 312)

  • Validity: up to 5 years; Initial stay: 1 year.
  • Cost: IDR 9.500.000 + USD 1.200 / 12 Months
  • Exclude: Visa fee in Indonesian Embassy overseas

Requirements:

  • Color scan of valid passport with validity minimum 18 months
  • Personal qualifications (Curriculum Vitae, University Degree, Reference Letter from Previous Company or Clients)
  • Color photo with red background 4×6 (1pc)
  • Details and documents of company sponsor.
  • Processing time:
  • Stage 1:
  • Processing RPTKA ; 14 working days
  • Processing IMTA Notification ; 5-7 working days (once e-billing has been paid to the bank)

Final stage

You will need to come to immigration office for the Photo and Fingerprints (Don’t worry, one of our staff will be there to company and assist you) This final stage of the process takes approximately 10-15 working days until the Electronic-KITAS is issued.

Retirement Visa (Index: 319)

  • Validity: Initial Stay 1 year; Maximum 5 year, 4 times yearly extension.
  • Cost: IDR 10.000.000
  • Extension cost: IDR 10.000.000

Requirements:

  • Applicants must be at least 55 years old
  • Copy of Bali property’s lease agreement
  • Copy of property owner’s ID
  • Copy of Indonesian housekeeper’s /driver’s ID
  • Photo ( 3×4 cm, white background, 2 pieces)
  • Copy of valid passport
  • Retirement Income statement/Bank statement (without limit)
  • Health / life insurance policy
  • Current address in Bali

Spousal KITAS (Index 317)

  • Validity: up to 5 years; Initial stay: 1 year.
  • Cost: IDR 9.000.000
  • Extension cost: IDR 9.000.000

Requirements:

  • Valid passport
  • Spouse ID (KTP) and Family Card (KK)
  • Spouse Bank Statement
  • Marriage Certificate

Entertainment KITAS and Permit (Index 312)

  • Validity: 6 Months (not extendable)
  • Cost: IDR 8.000.000 + USD 600 Sponsorship IDR 5.000.000
  • Exclude: Visa fee in Indonesian Embassy overseas

Requirements:

  • Color scan of valid passport
  • Personal qualifications (Curriculum Vitae, University Degree, Reference Letter from Previous Company or Clients)
  • Color photo with red background 4×6 (1pc)
  • Details and documents of company sponsor (if you have your own sponsor)
  • Processing time:
  • Stage 1: Processing RPTKA ; 14 working days Processing IMTA ; 5-7 working days (once e-billing has been paid to the bank)· Processing Telex Visa ; 3-5 working days
  • Stage 2: Processing VISA in Indonesian Embassy Overseas

After the telex visa is issued, the applicant has to go to any Indonesian Embassy of their choice (though we recommend going to the Embassy of The Republic of Indonesia in Singapore) with the telex visa, and the applicant will be provided with their visa.

Final stage: Once the visa is collected at the Embassy, the applicant can return to Indonesia, submit their passport to us, and we will register the KITAS. This final stage of the process takes approximately 10 working days until the Electronic-KITAS is issued.

Following are avalailable position for Entertainment KITAS :

Art Director – Music Director – Musician – Singer – Disc Jockey (DJ) – Photographer – Show Manager – Film Director – Actress / Actor – Light Director – Dancer – Karaoke Guide – Acrobatic – Circus Player – Magician – Bodyguard – Ad Model – Fashion Model – Mode