Immigration Service


The visa on arrival is for those foreigners who want to make a short visit to Indonesia. It is valid for 30 days but can be extended for another 30 days (without the need to leave the country), hence you can visit Indonesia for a total of 60 days. The visa on arrival and visa-free entry facility overlap in terms of purpose of the visit (see below). Therefore, the main difference between both is that a visa on arrival can be extended once by 30 days.

Like the visa-free entry facility those who obtain a visa on arrival have the purpose to visit Indonesia for tourism, family visits, social purposes, arts & culture, government duties, to give speeches and visit seminars, join international exhibitions, attend a meeting held by head office or Representative office in Indonesia, or when in transit to another country. It cannot be used to take up employment in Indonesia. This would be an abuse of the visa on arrival (which is regarded a serious offense).

A VOA extension of 30 days is allowed upon payment of an additional fee, please note that the application for extension must be made prior to expiry of your visa.

  • Algeria
  • Andorra
  • Argentina
  • Armenia
  • Australia
  • Austria
  • Bahrain
  • Belarus
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • China
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Fiji
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • India
  • Ireland
  • Italy
  • Japan
  • Kuwait
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Maldives
  • Malta
  • Mexico
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Panama
  • Poland
  • Portugal
  • Papua New Guinea
  • Qatar
  • Romania
  • Russia
  • Saudi Arabia
  • Seychelles
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Suriname
  • Sweden
  • Switzerland
  • Taiwan
  • Timor-Leste
  • Tunisia
  • Turkey
  • United Arab Emirates
  • United Kingdom
  • United States

The Visa-On-Arrival can be obtained through the Immigration Clearance Points as follow:


Banda Aceh, Medan, Pekanbaru, Padang, Batam, Palembang, Jakarta – Bandar Udara Internasional Soekarno-Hatta, Jakarta – Bandar Udara Halim Perdanakusuma , Surabaya, Yogyakarta, Surakarta/Solo,  Bandung, Semarang, Denpasar, Mataram, Kupang, Makassar, Manado, Balikpapan, Pontianak.


Batam – Sekupang, Citra Tritunas (Harbour Bay), Nongsa, Marina (Teluk Senimba), Batam Center

Tanjung Uban (Bintan) – Bandar Bintan Telani (Lagoi), Bandar Seri Udana (Lagoi)

Tanjungpinang – Sri Bintan Pura, Karimun – Tanjung Balai Karimun, Medan – Belawan, Sibolga – Sibolga, Dumai – Yos Sudarso, Padang – Teluk Bayur, Jakarta – Tanjung Priok, Semarang – Tanjung Mas

Badung – Benoa, Karangasem – Padangbai, Bitung – Bitung, Makassar – Soekarno-Hatta

Pare-Pare – Pare-Pare, Maumere – Maumere, Kupang – Tenau, Jayapura – Jayapura

Land crossing

Entikong, Kalimantan Barat – Perlintasan Perbatasan Entikong

Social Culture Visa (Single Entry)

Social Cultural Visa is issued to travellers who intend to visit Indonesia for: Lecture, short Internship program, Short Courses, Arts, Meetings, Volunteer Program, Sport Activities, visiting family and other related Social activities.

Social Cultural Visa (Single Entry) will allow you a maximum stay of 60 (sixty) days for each visit. This type of visa can be extended at the Indonesian Immigration Office up to 4 (four) times, with each extension for a maximum of 30 (thirty) days each time.

If you are travelling for less than 30 days, you may be eligible for a Free Visit Entry Stamp. If you have a travel document, or have a passport from select countries, you will need to apply for a Calling Visa (Telex).

Unless you choose to apply for a visa through Indonesia Embassy in Singapore then you can use an agent where the documents you need are only sponsorship letters and do not need to apply for a Calling Visa (Telex).

Once issued, a Visa must be used within 90 (ninety) days from the Date of Issuance.

Single Entry Visa means that you are allowed to enter Indonesia one time before the visa expiration date. The Embassy of the Republic of Indonesia may issue a Single Entry Visa for up to 60 days stay.

Multiple Business Visa

Arranging visa to bali for every single business trip can be expensive and time-consuming. If commercial activities in Bali require your or company’s representative presence on a regular basis, then it might be wise to opt for Multiple Entry Business Visa in Bali rather than any other type of visa

The importance of your presence

Every entrepreneur who carries out their activities in Southeast Asia recognizes the importance of close relationship with local partners. Speaking about Indonesia and Bali especially, it cannot be truer anywhere else than here. After establishing a business in Bali, you might want to build a strong awareness of your brand. Not only within the prospective clients, but you will also want to build awareness among suppliers and partners.

Multiple Business Visa is valid if presented within 90 days from the date of issuance. It can be used for several entries into Indonesia with no more than 60 days per visit. A multiple entry business visa only valid for the total length of one year. In addition, you can use this visa for establishing new business relationships, negotiations, attending seminars or conferences, and other business-related activities that do not involve actual employment.

Zando can facilitate and speed up the whole procedure by becoming your sponsor in Bali and handling all the documents mentioned above on your behalf.

What to bear in mind when applying for multiple entry business visa in bali

This type of visa does not allow any kind of work or activities for remuneration

Despite its total validity of one year, the holder has to leave the country the latest after 60 consecutive days of his or her stay in Indonesia

Working KITAS

Working Kitas is for Foreigners who plan to work and earn money in Indonesia or obtain income in Indonesia have to apply for a work permit prior to their arrival. This is a bureaucratic procedure that involves the Ministry of Manpower as well as several immigration offices. Should be sponsoring by company (PT at least in Medium Size or PMA).

Having a temporary stay permit (KITAS), also known as a working visa or working KITAS, is one of the necessities when working in Indonesia. On the contrary to a spouse-sponsored KITAS or a retirement KITAS, a work KITAS must be sponsored by an Indonesian company (an individual sponsorship is not allowed).

The length of each working KITAS is based on job positions commonly ranging from six to 12 months, and it goes hand in hand with a Multiple Exit Re-Entry Permit (MERP).

The KITAS is valid 5 years, but every year you need to do the yearly extension. No need to go out of this country to arrange yearly extension. We will arrange it to Immigration Office after the payment.

Zando is able to assist you during the preparation and the application process for both work permit and work visa.

Ext Working KITAS and Permit (Index 312)


Final stage

You will need to come to immigration office for the Photo and Fingerprints (Don’t worry, one of our staff will be there to company and assist you) This final stage of the process takes approximately 10-15 working days until the Electronic-KITAS is issued.

Retirement Visa (Index: 319)


Spousal KITAS (Index 317)


Entertainment KITAS and Permit (Index 312)


After the telex visa is issued, the applicant has to go to any Indonesian Embassy of their choice (though we recommend going to the Embassy of The Republic of Indonesia in Singapore) with the telex visa, and the applicant will be provided with their visa.

Final stage: Once the visa is collected at the Embassy, the applicant can return to Indonesia, submit their passport to us, and we will register the KITAS. This final stage of the process takes approximately 10 working days until the Electronic-KITAS is issued.

Following are avalailable position for Entertainment KITAS :

Art Director – Music Director – Musician – Singer – Disc Jockey (DJ) – Photographer – Show Manager – Film Director – Actress / Actor – Light Director – Dancer – Karaoke Guide – Acrobatic – Circus Player – Magician – Bodyguard – Ad Model – Fashion Model – Mode

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